Privacy policy

The contents of this website are provided for informational purposes only. The Vancouver Fraser Port Authority does not warranty the accuracy, timeliness or completeness of the information contained within the website. The Vancouver Fraser Port Authority assumes no responsibility for any errors or omissions in the information and makes no representations and disclaims all express and implied warranties and conditions of any kind including but not limited to warranties or merchantability, title, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

The Vancouver Fraser Port Authority is committed to providing visitors with a website that respects their privacy. This page summarizes the privacy policy and practices on the website.

The website does not automatically gather any specific personal information from you, such as your name, phone number or e-mail address. We would only obtain this type of information if you supply it by sending us an e-mail or registering in a secure portion of the website.

All personal information held or collected by the Vancouver Fraser Port Authority is protected under the federal Privacy Act. This means that at any point of collection you will be asked for consent to collect your information, and you will be informed of the purpose for which it is being collected and how to exercise your right of access to that information.

The Vancouver Fraser Port Authority employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. This software receives and records the Internet Protocol address of the computer that has contacted our web site, the date and time of the visit and the pages visited. We make no attempt to link these addresses with the identity of individuals visiting our site unless an attempt to damage the site has been detected.

The Vancouver Fraser Port Authority does not normally use “cookies” to track how our visitors use this site or to determine sites previously visited. We will notify you before any cookies are used. (A “cookie” is a file that may be placed on your hard drive without your knowledge by a web site to allow it to monitor your use of the site).

Information on individual visitors is used by Vancouver Fraser Port Authority employees who need to know the information in order to respond to your request or to ensure the security of this system. We only share the information you give us with another government department if your inquiry relates to that department. We do not use the information to create individual profiles, nor do we disclose this information to anyone outside the federal government.

Security video surveillance systems at the Port of Vancouver

As the federal agency responsible for the stewardship of the Port of Vancouver, we have a mandate to enable Canada’s trade through the Port of Vancouver. As part of that mandate, we’re required to maintain safety and security throughout port lands and waters. To help us do this, we use a security video surveillance system (CCTV cameras) to capture images of various areas within the port’s waters and lands.

Here are a few things to keep in mind when you’re doing business or visiting sites throughout our jurisdiction:

  • Cameras are used to monitor the activities of port authority offices (such as Canada Place) and vehicle access control gates for the safety of both the people and for the protection of port authority assets
  • Images captured through our surveillance system may be used for identification purposes, and may be disclosed to a law enforcement agency if criminal activity is suspected or suspicious activity is identified

Your personal information is administered in accordance with the Canada Marine Act, Marine Transportation Security Act, the Privacy Act, and other applicable laws. If you have concerns with your images being captured on camera at the Port of Vancouver, you can contact the Privacy Commissioner of Canada. You can also direct questions about our CCTV video footage to the Vancouver Fraser Port Authority Operations Centre at 604.665.9086 or 100 The Pointe, 999 Canada Place, Vancouver, British Columbia, V6C 3T4.