Contact us

We want to hear from you

Ask us a question or provide feedback via the form below. For information on common enquiries, see topics of interest.

Please note that the Vancouver Fraser Port Authority may collect your personal information (i.e., your name, contact information and personal opinions) in order to respond to your enquiry. In addition, your personal contact information may be disclosed to third parties, such as our terminal operators, in order for them to respond directly to your questions. Questions about the collection of your personal information or requests for correction of personal information can be sent to the community feedback line at [email protected], or phone at 604.665.9004. You are also entitled to submit a complaint to the Privacy Commissioner’s office at the following link.

General information


For general information, please contact us. We’re open Monday to Friday, 8:00 a.m. to 5:00 p.m.

Cruise questions


Contact terminal operator SSA Marine for information about cruise operations (May through September). Find answers to frequently asked questions.


Operations centre


For port operations only, call our 24/7 Operations Centre. In case of emergency, call 911 first, then contact us.

Community feedback


[email protected]

Email us to provide feedback on port activities, projects or other matters, or submit a written response through the above form.



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See media resources for more information.