We want to hear from you
Ask us a question or provide feedback via the form below. For information on common enquiries, see topics of interest.
Please note that the Vancouver Fraser Port Authority may collect your personal information (i.e., your name, contact information and personal opinions) in order to respond to your enquiry. In addition, your personal contact information may be disclosed to third parties, such as our terminal operators, in order for them to respond directly to your questions. Questions about the collection of your personal information or requests for correction of personal information can be sent to the community feedback line at [email protected], or phone at 604.665.9004. You are also entitled to submit a complaint to the Privacy Commissioner’s office at the following link.
General information
604.665.9000
For general information, please contact us. We’re open Monday to Friday, 8:00 a.m. to 5:00 p.m.
Cruise questions
604.482.8508
Contact terminal operator Ceres for information about cruise operations (May through September). Find answers to frequently asked questions.
Operations centre
604.665.9086
For port operations only, call our 24/7 Operations Centre. In case of emergency, call 911 first, then contact us.
Community feedback
604.665.9004
Email us to provide feedback on port activities, projects or other matters, or submit a written response through the above form.
Newsletter
Subscribe to our newsletters to receive updates.