Travel Tips
All travellers
EFFECTIVE JANUARY 31, 2008
U.S. Customs and Border Protection officers will no longer accept oral declarations of U.S. or Canadian citizenship from those traveling by land or sea.
These travelers will be required to present:
1) Passport, or
2) Government-issued photo ID and original copy of birth certificate or other proof of citizenship, or
3)Birth certificate alone (for youth 18 and under).
All other passengers must show passport and, if required, other documents (example,Visa).
Please visit the USCBP website for updated information.
Boarding
Passengers embarking in Vancouver should allow approximately one hour for examination of travel documents. Most ship embarkations begin at approximately 1 pm. Passengers are also encouraged to check travel documents before arriving at the terminal to avoid unnecessary waiting.
Passenger Screening - Once passengers arrive at the cruise terminal, Canada Place or Ballantyne, and are ready to board, they must go through passenger screening. At this point, passengers are required to provide attendants their cruise ticket and identification. If they leave the secure area after check-in, they must pass through passenger-screening again.
Check-in - Identification and boarding information is verified and entered into the computer systems by cruise line staff in exchange for a boarding card. Prior to boarding, all passengers are required to complete a declaration card and clear US customs operated by US Customs and Border Protection.
Disembarking
Passengers who are disembarking in Vancouver are required to complete a declaration card and clear Canadian customs operated by the Canada Border Services Agency. Baggage can be claimed in the customs area in the terminal. Complimentary, individual baggage carts are readily available.
Baggage
Baggage handling is worry-free. Baggage can be checked upon arrival with the longshore staff at the cruise terminal for direct delivery to the passenger's cabin. Longshore staff begin receiving baggage at 10:30am.
Passengers disembarking in Vancouver are able to claim their baggage in the Customs area in the terminal. Complimentary, individual baggage carts are readily available.
CDS Baggage provides storage services at Canada Place.
Tel: 604.303.4500.
For security reasons, short-term baggage storage is available to cruise passengers only. Storage services are not available at Ballantyne terminal.
For more information on Travel Tips while visiting Vancouver, visit the Tourism Vancouver Web site.
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